We Believe in Exceeding Your Expectations
Our Promise
- Exceptional customer service team
- Experienced and trained salespeople, most with 10+ years at ASAP
- We’re available for emergencies 24/7
- We’re prepared for contingencies, with multiple warehouses to serve you
- Products are in-stock and ready to deliver
- Standard diets and custom diets for every protocol
- Trusted, brand-name bedding
- Stock and made-to-order enrichment products
- Hydration, nutrition and medication gel delivery products
- Fresh fruits and vegetables, groceries and other essentials
- With ASAP as your partner, you are assured support by the entire LabDiet® Alliance
- Your total satisfaction is our top priority, and we’re always here to assist you
One-Stop Shopping
We’ve got all of your needs covered, with convenient, one-stop shopping! You can count on us for everything from bedding to PPE and fresh vegetables, saving time, effort and money. Forget the old days of sending employees driving all over the place for essentials like laundry detergent, dealing with cash, and the hassle of multiple vendors. With ASAP, we make it easy to order everything you need for your animals—and we make billing simple. You can put your order on a credit card or an existing PO and enjoy 30-day payment terms.
Our Commitment to Our People & Planet
At ASAP, we don’t measure our success only in terms of profit. We care about being good stewards of our people and planet!
- We pay fair wages and treat every staff member with care and respect. That means that if someone has to leave to pick up a sick child or run an essential errand during the workday, we understand and make accommodations.
- We allow flexible work-from-home options, enabling a better work-life balance and reducing carbon emissions from unnecessary commuting.
- Staff are provided with reusable drinkware, plus snacks, filtered water and premium coffee.
- Our workflow is highly digital, and nothing is printed that’s not essential.
- Unnecessary business travel is replaced with video meetings.
- Office cleaning products are safe for animals, people and the planet. We also use supplies like microfiber cloths instead of paper towels.
- Our office uses Energy Star appliances, LED lighting and no- or low-VOC paints.
- Local vendors are our first choice.
- All those shipping pallets? We reuse or recycle them!
- Most packaging materials are biodegradable and compostable.
- All warehouse forklifts are battery-powered to prevent toxic exhaust discharge and precipitate.
- When equipment breaks, we first try to repair it instead of replacing it.
- Computers, printers and mobile phones are recycled or donated.
- We plan efficient truck routes to save time and reduce carbon emissions.
- Programmable office thermostats reduce energy consumption.
- Programmable power strips eliminate phantom power.